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PRIVACY POLICY

Your family’s information deserves privacy, discretion, and protection.

This Privacy Policy explains how NRI Care 360, a service brand operated by Alvensa Services Private Limited, collects, uses, stores, and protects your information.

1. Who We Are

NRI Care 360 is a care coordination and family support brand built for NRI families managing parents and responsibilities in India.

NRI Care 360 is operated by Alvensa Services Private Limited, a private limited company incorporated under the Companies Act, 2013, Government of India.

Legal Entity: Alvensa Services Private Limited
Brand Name: NRI Care 360
CIN: U86909TS2026PTC214613

2. Information We Collect

To provide care coordination and family support services effectively, we may collect:

  • Your name, email address, phone number, and country of residence
  • Your parents’ names, age, city, and health-related support information
  • Emergency contact details and family communication preferences
  • Service requirements, care preferences, and consultation notes
  • Medical coordination details required for support execution
  • Billing, payment, and subscription-related information
  • Website interaction data including forms submitted and browser/device usage

3. Why We Collect Information

We collect information to responsibly assess needs, coordinate care, provide updates, manage service delivery, improve response systems, and operate NRI Care 360 effectively.

4. How We Use Information

Information shared with us is used strictly for service delivery, care coordination, operational communication, billing, reporting, and lawful administration.

We do not sell personal data. We do not share private family information for advertising. We only use information where relevant to service execution and support.

5. Information Sharing

Relevant information may be shared only when necessary with verified caregivers, hospitals, doctors, diagnostic partners, emergency teams, payment providers, and lawful authorities where required.

6. Data Security

NRI Care 360 and Alvensa Services Private Limited take reasonable technical and administrative measures to protect sensitive family and health-related information from misuse, unauthorized access, disclosure, or loss.

7. Consent

By using this website, submitting forms, or communicating with NRI Care 360, you consent to the collection and use of information in accordance with this Privacy Policy.

8. Data Retention

Information is retained only as long as necessary for service continuity, compliance, operational records, dispute resolution, and lawful obligations.

9. Your Rights

You may request access, correction, or deletion of your information, subject to legal, operational, and service-related limitations.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect legal, operational, or service-related changes. Revised versions will be published on this page.

11. Contact

For privacy-related questions or requests:

NRI Care 360
A service brand operated by Alvensa Services Private Limited
Email: care@nricare360.com
Website: www.nricare360.com